Frequently Asked Questions

A Digital Twin is an exact digital replica of each player — capturing real physics, real angles, and real forces at every joint. Aeterna's proprietary 3D biomechanical engine tracks 34 body joints in true X, Y, Z space at 30 FPS, detecting 13 top sports injuries in real time. This is a level of measurement accuracy that no 2D system can physically achieve. Protected by 2 issued patents and built from the ground up — not an API call to someone else's model.

Competitors use 2D video with fixed cameras to track shots and ball speed. Aeterna builds a full 3D Digital Twin tracking 34 body joints. Here's the full comparison:

Capability	Others	Aeterna
Injury Prevention	✗ None	✓ 13 injuries, real time
Tracking	2D ball & shot stats	3D · 34 body joints
Hardware Required	Mounted cameras + wiring	$0 · Any phone
Revenue Model	Per-user B2C subs	Per-upload · you own it
Player Insights	Basic shot stats	Rx & drill prescriptions
Facility Dashboard	✗ None	✓ Revenue, retention, injury
Time to First ROI	Months	< 12 hours
Cross-Venue Profile	✗ Locked to one venue	✓ Follows the player
Data Privacy	Stores recordings	Zero data stored
Patents	✗ None	✓ 2 issued patents

Absolutely not. Aeterna is covered by 2 issued patents and is built entirely from the ground up. Our proprietary 3D biomechanics engine tracks 34 body joints in true X, Y, Z space — detecting the 13 top sports injuries in real time. This is not a ChatGPT wrapper or an API call to someone else's model — it's a purpose-built biomechanics engine running on trusted infrastructure from Google Cloud, NVIDIA, AWS, and Azure.

Zero hardware. No cameras, no mounts, no wiring. Members point their phone camera at the court. We process video in real time in the browser — no app download. $0 upfront, $0 maintenance, live in under 12 hours.

Aeterna is the most secure solution in the market. Zero data is ever stored — video is processed in real time and immediately discarded. No recordings, no databases, no retrieval possible. Enterprise-grade encryption in transit. GDPR and HIPAA-ready architecture. Powered by trusted infrastructure from Google Cloud and NVIDIA — the same security standards protecting Fortune 500 companies, hospitals, and autonomous vehicles. Your members' privacy is absolute.

Five automatic revenue streams: coaching upsells (AI-identified training needs), equipment Rx (data-driven paddle recommendations at 67% conversion), recovery products (ice, braces, compression from Digital Twin Rx), retention saves (flagging at-risk members before churn), and premium court pricing (Aeterna-enabled courts command higher rates).

Yes — and this is something no other solution can do. A player's Digital Twin follows them across clubs, outdoor courts, rec centers, and resorts. Their cumulative injury profile builds over time regardless of where they play. This makes your facility their "home base" and dramatically increases loyalty and lifetime value.

Aeterna works on a simple per-user upload model. Players upload their session video, and the 3D Digital Twin analysis runs automatically. No packages, no tiers — your facility pays per upload. QR code setup in under 12 hours. This means zero upfront cost and you only pay for what your members actually use.

Every Aeterna-certified facility receives the Certified Safe Play badge — a premium sticker you can display at your entrance, front desk, or court area. It signals to every member and visitor that your facility uses the most advanced injury prevention technology in the industry, powered by Google, NVIDIA, AWS, and Azure.

It means your facility runs the same AI infrastructure powering self-driving cars, medical imaging, and the world's largest cloud platforms. No other pickleball facility can display these logos. It's an instant credibility signal that says: "We invest in the best technology to protect you."